Privacy Policy

At Royal Holidays, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or contact us through our forms, phone, or WhatsApp.

1. Information We Collect

We may collect the following information when you contact us or use our website:

  • Full name

  • Phone number

  • Email address

  • Travel preferences and enquiry details

  • Any information you voluntarily provide through forms, calls, or messages

We do not collect any sensitive personal data such as CNIC numbers, passport copies, or financial details through this website.

2. How We Use Your Information

Your information is used only for the following purposes:

  • To respond to your enquiries

  • To provide Umrah travel-related information and service details

  • To prepare customised travel arrangements (hotels, transport, and package options)

  • For customer service and communication purposes

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

Our website may use cookies and basic tracking tools to improve user experience and analyse website traffic. This may include services such as Google Analytics and advertising pixels for marketing performance measurement.

You can choose to disable cookies through your browser settings if you prefer.

4. Data Protection and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party tools such as contact forms, analytics services, and advertising platforms. These services may collect limited technical data according to their own privacy policies.

Royal Holidays is not responsible for the privacy practices of external websites linked from our site.

6. Children’s Information

Our services are not directed towards children under the age of 13, and we do not knowingly collect personal information from children.

7. Disclaimer Regarding Visa and Government Services

Royal Holidays is a private travel agency providing hotel, transport, and travel arrangement services for Umrah. We do not issue visas, provide government documentation, or represent any government or religious authority.

8. Your Consent

By using our website and contacting us, you consent to this Privacy Policy and agree to the collection and use of your information as described above.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you may contact us through:

  • Phone: 021-36704413

  • WhatsApp: Available on our website contact buttons