Terms and Conditions

Welcome to Royal Holidays. By accessing and using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. About Our Services

Royal Holidays is a private travel agency providing Umrah-related travel services including hotel bookings, transport arrangements, and travel packages.
We do not represent any government, embassy, airline, or religious authority.

All services are subject to availability and confirmation at the time of booking.

2. Booking and Payments

  • All bookings are confirmed only after receipt of required payment as agreed with the customer.

  • Prices may vary based on travel dates, hotel availability, and service selection.

  • Any additional services requested may incur extra charges.

  • Payment terms and methods will be communicated at the time of booking.

3. Changes and Cancellations

  • Changes in booking are subject to availability and may result in additional charges.

  • Cancellation policies depend on airlines, hotels, and service providers and will be communicated before confirmation.

  • Royal Holidays is not responsible for losses caused by third-party cancellation policies.

4. Travel Documents and Responsibility

Customers are responsible for ensuring that they have valid passports and any required travel documentation.
Royal Holidays does not issue visas or government documents and does not guarantee approval of any travel permissions.

5. Service Limitations

While we strive to provide accurate information and quality service, Royal Holidays is not responsible for:

  • Delays caused by airlines or transport providers

  • Changes in hotel standards or facilities

  • Weather conditions, natural events, or government restrictions

  • Any loss, injury, or inconvenience beyond our control

6. Customer Conduct

Customers are expected to follow local laws, airline policies, and hotel regulations during their travel.
Royal Holidays is not responsible for penalties or losses resulting from customer misconduct.

7. Website Use

  • Website content is for general information purposes only.

  • We do not guarantee that all information is always current or error-free.

  • Unauthorized use of this website may give rise to legal claims.

8. Intellectual Property

All website content, including text, images, logos, and design, is the property of Royal Holidays unless otherwise stated.
Unauthorized reproduction or use is prohibited.

9. Limitation of Liability

Royal Holidays shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

Our maximum liability, if applicable, shall not exceed the amount paid for the booked services.

10. Policy Updates

Royal Holidays reserves the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of updated terms.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of Pakistan.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact us through:

  • Phone: 021-36704413

  • WhatsApp: Available on our website contact buttons